Customer Service Representative

S&G Stores; Romulus (MI); On-site; USD 29,952 - 38,000; Full time

Job summary

A major retail store in Michigan is seeking an entry-level team member to support the store manager in running an efficient operation. Responsibilities include providing customer service, maintaining store appearance, processing transactions, and ensuring compliance with company policies. The ideal candidate should have some retail experience and be available for various shifts, including weekends. Salary range is approximately $29,952 - $38,000 annually.

Qualifications

• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to handle routine physical tasks such as climbing, squatting, and pushing.
• Comfortable working in various temperatures.
• Available for various shifts including weekends.

Responsibilities

• Provide excellent customer service leadership.
• Ensure company policies are followed.
• Maintain a clean and organized store appearance.
• Process transactions with integrity.
• Rotate foodservice products and remove out-of-date items.
• Monitor store activities for proper transactions.
• Respond to emergencies for safety and security.
• Restock the store.

Skills

Customer service leadership

Physical stamina

Job description

Summary: Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly, including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notify the appropriate individuals.
• Unloading trucks for restocking the store.

Requirements

• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical tasks such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time (e.g., in the store, outside, and in the cooler).
• Available to work various shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.
• Retail experience is preferred.

Other Information

Locations: Stopandgo, SNG, Stop and Go, S&G, Stop and go stores.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Retail

Location: Royal Oak, MI. Salary: $29,952 - $38,000. Posted 19 hours ago.