Customer Service Representative

Onyx Advanced Corp.; Pittsburgh (Allegheny County); Híbrido; USD 55.000 - 79.000; Jornada completa

Descripción de la vacante

Onyx Advanced Corp., a Pittsburgh, PA-based tech company, seeks a full-time Customer Service Representative to deliver exceptional service to clients. You’ll handle inquiries, resolve issues, and provide technical support in a collaborative, learning-focused environment.

The role involves assisting with product demonstrations and supporting a team focused on delivering high-quality service. A high school diploma or equivalent and at least one year of customer service experience are required.

Formación

• High school diploma or equivalent is required.
• At least 1 year of customer service experience.
• Strong communication skills are essential.
• Experience with technical products or engineering solutions is a plus.
• Relevant degree or certification is preferred.

Responsabilidades

• Handle customer inquiries and requests.
• Resolve issues and ensure customer satisfaction.
• Provide technical support to customers.
• Assist with product demonstrations.

Conocimientos

Communication skills

Leadership

Technical support

Educación

High school diploma or equivalent

Herramientas

Project management tools

Data analysis software

Descripción del empleo

Onyx Advanced Corp., a Pittsburgh, PA-based tech company specializing in advanced materials and engineering solutions, seeks a full-time Customer Service Representative and deliver exceptional service to clients.

As a Customer Service Representative, you'll handle customer inquiries, resolve issues, and ensure satisfaction. You'll also assist with product demonstrations and provide technical support.

You’ll collaborate with a diverse team of professionals in our innovative, team-oriented, and continuously learning workplace culture in Pittsburgh, PA.

The annual compensation for this role spans from $55,000 to $78,723, with variations based on the candidate's level of experience and qualifications. While the specific benefits are not detailed, it is common for such positions to include health insurance, retirement plans, and possibly other perks like paid time off or professional development opportunities. The role typical involves managing a team, overseeing projects, and ensuring the smooth operation of daily tasks. Employees may use a variety of tools and software to accomplish their duties, which could include project management platforms, communication tools, and data analysis software. The workplace is likely an office setting, but remote work options may be considered depending on the company's policies. Candidates should have a relevant degree or certification, along with strong communication and leadership skills. Previous experience in a similar role is often preferred.

Requirements include a high school diploma or equivalent, one year of customer service experience, strong communication skills, and a passion for technology. Experience with technical products or engineering solutions is a plus.

• Handling customer inquiries
• Resolving issues
• Providing technical support
• Assisting with product demonstrationsHigh school diploma or equivalent
• At least one year of customer service experience
• Strong communication skills