Customer Service Pro — Flexible Hours & Growth

Onyx Ridge Corp.; Detroit (MI); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Onyx Ridge Corp. in Detroit, MI is seeking a Customer Service Rep for a full-time role. The position offers a salary range of $35,000–$46,264 per year and is open until November 23, 2026.

You will handle inquiries, resolve issues, process orders, and provide product information. Join a busy office environment with Sales/Marketing, focusing on customer satisfaction. Requirements include a high school diploma and at least 1 year of customer service experience, plus strong communication and

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of customer service experience.
• Strong communication & problem-solving abilities.
• Proficient in Microsoft Office; CRM familiarity a plus.

Responsibilities

• Handle incoming customer inquiries and complaints, ensuring timely and effective resolution.
• Maintain accurate and up-to-date customer records using the CRM system.
• Assist with order processing and product information to ensure customer satisfaction.
• Collaborate with other departments to resolve issues and improve services.
• Provide training and support to new hires in the customer service department.
• Monitor and analyze customer feedback to identify areas for improvement.

Skills

Communication

Interpersonal skills

Problem solving

Attention to detail

Teamwork

MS Office (Excel, Outlook)

CRM familiarity

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office Suite (Excel, Outlook)

Job description

Onyx Ridge Corp. in Detroit, MI is seeking a Customer Service Rep for a full-time role. The position offers a salary range of $35,000–$46,264 per year and is open until November 23, 2026.

You will handle inquiries, resolve issues, process orders, and provide product information. Join a busy office environment with Sales/Marketing, focusing on customer satisfaction. Requirements include a high school diploma and at least 1 year of customer service experience, plus strong communication and