Office Assistant

Spectrum Staffing Services/HRStaffers Inc.; Park Forest (IL); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Temp-to-hire opportunity

Collaborative team environment

Work/life balance support

Job summary

A staffing agency is seeking a detail-oriented Customer Service Representative to support sales and production for a growing manufacturing company. In this role, you'll ensure customer requirements are accurately translated into production specifications, manage incoming orders, and collaborate with internal teams. Ideal candidates are organized, have strong communication skills, and are capable of balancing multiple priorities. This position offers competitive pay and benefits in a stable work environment.

Qualifications

• Capable of managing multiple priorities in a fast-paced environment.
• Consistent attendance and punctuality required.

Responsibilities

• Enter and manage incoming orders, quotes, and proofs.
• Monitor orders through the full production workflow.
• Coordinate the preparation and processing of electronic artwork.

Skills

Highly organized and detail-focused

Strong interpersonal and professional communication skills

Proficient in Microsoft Office

Proficient in Google Workspace tools

Job description

1 day ago Be among the first 25 applicants

Spectrum Staffing Services/HRStaffers Inc. provided pay range

This range is provided by Spectrum Staffing Services/HRStaffers Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/yr - $20.00/yr

SUMMARY

Seeking a detail-oriented Customer Service Representative to support the sales and production process for a growing manufacturing company. This role plays a key part in ensuring customer requirements are accurately translated into production specifications. The position works closely with sales, operations, prepress, and external clients to manage accounts and support new business opportunities.

RESPONSIBILITIES

• Demonstrate a foundational understanding of printing processes, materials, and production tools
• Enter and manage incoming orders, quotes, and proofs via multiple communication channels
• Monitor orders through the full production workflow and proactively manage updates
• Coordinate the preparation and processing of electronic artwork for production
• Provide product and application knowledge to customers and prospects
• Address technical inquiries and assist in identifying solutions
• Manage assigned customer accounts with organized documentation and notes
• Collaborate with internal teams including manufacturing and prepress to ensure timely processing
• Support sales in developing and maintaining strong customer relationships
• Use ERP and job tracking systems to enter and manage work orders
• Follow company standards, procedures, and safety guidelines

QUALIFICATIONS

• Highly organized and detail-focused
• Capable of managing multiple priorities in a fast-paced environment
• Strong interpersonal and professional communication skills
• Consistent attendance and punctuality required
• Proficient in Microsoft Office and Google Workspace tools

WHAT’S IN IT FOR ME

• Temp-to-hire opportunity with long-term potential
• Work for a stable, growing company that values its employees
• Collaborative team environment with opportunities to learn and grow
Competitive hourly pay based on experience
• Standard Monday–Friday daytime hours – work/life balance supported

COMPENSATION

$17-$20/hr

BENEFITS

• Medical insurance
• Vision insurance
• 401(k)

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