Remote customer service representative

Rooted Talent Solutions; Atlanta (GA); Remote; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Flexible WFH

Training provided

Career advancement

Zusammenfassung

Rooted Talent Solutions is seeking dedicated Remote Customer Service Representatives to handle inbound calls, chats, and emails, troubleshoot inquiries, and provide courteous support from a home office. The role emphasizes reliability, clear communication, and the ability to work with multiple clients.

Training is provided and there are opportunities for advancement within the company. The position supports flexible schedules and requires a dependable internet connection and headset.

Qualifikationen

• Must be 18 or older.
• Strong verbal and written communication skills.
• Reliable computer, internet connection, and headset.
• Ability to work scheduled shifts consistently.
• Self-motivated and organized.

Aufgaben

• Handle inbound customer calls, chats, and/or emails in a professional manner.
• Assist customers with inquiries, troubleshooting, and order support.
• Follow company protocols for documentation and data entry.
• Maintain a high level of accuracy and attention to detail.
• Provide timely, courteous, and effective customer support.

Kenntnisse

Verbal communication

Written communication

Self-motivation

Organizational skills

Jobbeschreibung

Overview:

We are seeking dedicated, reliable individuals to join our team as Remote Customer Service Representatives. This role is ideal for self-motivated people who enjoy helping others, have strong communication skills, and want the flexibility of working from home.

Responsibilities:

• Handle inbound customer calls, chats, and/or emails in a professional manner.
• Assist customers with inquiries, troubleshooting, and order support.
• Follow company protocols for documentation and data entry.
• Maintain a high level of accuracy and attention to detail.
• Provide timely, courteous, and effective customer support.

Requirements:

• Must be 18 or older.
• Strong verbal and written communication skills.
• Reliable computer, internet connection, and headset.
• Ability to work scheduled shifts consistently.
• Self-motivated and organized.

Preferred (Not Required):

• Prior customer service, call center, or remote work experience.
• Bilingual skills.

Benefits:

• Flexible work-from-home opportunity.
• Training provided.
• Potential for advancement into additional roles within the company.

Compensation:

Pay is based on hours worked and client project assigned. Details discussed during the interview process.