Customer Service Representative

Aerotek Commercial Staffing; Loveland (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A telecommunications provider is seeking candidates for an inbound call center role in Loveland, Colorado. Responsibilities include handling inbound calls related to billing and customer inquiries, with a strong emphasis on professional communication. Candidates must have basic computer skills, while sales experience is a plus. This position involves sitting at a desk for long periods and requires a commitment to customer service excellence.

Qualifications

• Basic knowledge of computers required.
• Experience with sales is a plus.
• Must be able to communicate professionally with customers and co-workers.

Responsibilities

• Answer phone calls regarding general questions, billing, and customer retention.
• Input information to computers as necessary.

Skills

Basic knowledge of computers

Experience with sales

Job description

The company we are currently hiring for is an inbound call center that operates Monday-Friday from 5am-midnight and Saturday-Sunday from 7am-8pm. The company is a telecommunications provider.

Job Description

Candidates will be sitting at a desk all day answering phone calls with regards to: general questions, billing, taking payments, customer retention, etc. Candidates will also be inputting information to the computers.

Qualifications

• Must have: Basic knowledge of computers.
• Nice to have: Experience with sales.
• Not having completely open availability.
• Not being about to communicate with customers/co-workers in a professional and courteous manner.