Customer Service Representative

TWO MEN AND A TRUCK®; Northbrook (IL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Starting pay of $18 per hour + commissions

Medical and 401(k) benefits

Bonuses and incentives for performance

Job summary

TWO MEN AND A TRUCK® is hiring Customer Sales Representatives in Northbrook, Illinois! In this role, you'll leverage your sales skills and knowledge of services to build relationships with customers.

The position offers starting pay of $18 per hour plus commissions, with many representatives earning $25+ per hour. Responsibilities include providing excellent customer service and recommending moving services tailored to customer needs. Training is provided!

Qualifications

• No experience necessary – will train applicable skills.
• Ability to analyze and solve problems effectively.
• Must be willing to submit to pre-employment checks.

Responsibilities

• Provide outstanding customer service on all calls.
• Recommend moving services based on customer needs.
• Input information into internal software for accurate estimates.

Skills

Excellent customer service skills

Strong team player

Organized and time management skills

Problem-solving abilities

Job description

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

• NO COLD CALLING! Our Customer Sales Representatives work hard to produce accurate estimates and thorough schedules to maximize the business.

What We Offer

• Starting pay: $18 per hour + commissions! (Our Sales Reps typically earn $25+ per hour)
• All inbound sales leads – NO COLD CALLING!
• Bonuses and incentives based on great performance!
• Medical and 401(k)
• Full-time work

Who We're Looking For

• No experience necessary – will train all applicable skills!
• Excellent customer service skills (friendly, courteous and helpful)
• Strong team player who works productively with a wide range of people and personalities
• Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
• Exceptional organization and time management skills
• Ability to analyze and solve problems effectively
• Must be willing to submit to pre-employment background check and drug screen

Responsibilities

• Provide outstanding customer service on all calls and inquiries submitted online
• Recommend/sell moving services and products based on cost, availability and customer specifications
• Input information into internal move software to provide accurate moving estimates and schedule moves
• Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
• Utilize your sales expertise to secure critical sales
• Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
• Prepare move-related paperwork and documents
• All other duties as assigned

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Northbrook, Illinois. The employer at this location is TMT Chicagoland, LLC.