Customer Service Representative

Jobtailor; Huntley (IL); On-site; USD 38,000 - 52,000; Full time

Job summary

Jobtailor in Huntley, IL seeks an organized administrative assistant to greet customers, manage front-desk operations, and provide clerical support to managers. The role handles calls, emails, and written correspondence while balancing receivables and data entry in a fast-paced environment.

The ideal candidate will demonstrate strong multitasking, patience, and attention to detail, with proficiency in Excel and basic accounting software.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.

Responsibilities

• Greet and assist customers promptly.
• Maintain a clean front desk workspace.
• Manage calls, walk-ins, and inquiries.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables, payables, and data entry.
• Balance month-end statements.

Skills

Customer Service

Interpersonal Skills

Analytical Skills

Organizational Skills

Data Entry

Tools

Excel

Accounting Software

Spreadsheet Management

Job description

• Greet and assist all customers and prospective customers in a prompt and professional manner
• Maintain a clean workspace as the first point of contact customers have with the facility
• Manage incoming phone calls, walk-in business, and written correspondence, directing matters to the appropriate person or department
• Provide clerical and administrative support to General Managers and Service Advisors
• Handle receivables, payables, accounting-system data entry, spreadsheets, and month-end statement balancing
• Perform other related duties as assigned

Requirements

• Interpersonal and customer service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Attentiveness and patience

Core Competencies

Demonstrates strong customer service and interpersonal skills while managing administrative tasks and handling financial data entry. Capable of multitasking in a fast-paced environment with attention to detail and problem-solving abilities.

Highest-signal resume keywords

• Customer Service Skills
• Interpersonal Skills
• Analytical Skills
• Organizational Skills
• Data Entry

Hard Skills

• Accounting Data Entry
• Spreadsheet Management
• Month-End Statement Balancing

Soft Skills

• Multitasking
• Problem-Solving
• Attentiveness
• Patience

Industry Keywords

• Clerical Support
• Administrative Support
• Customer Interaction