Customer Service Representative

Jobtailor; Flower Mound (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Administrator to greet customers and manage front-desk activities in a fast-paced environment. You will provide clerical support to the General Managers and Service Advisors, handle incoming calls, and coordinate written correspondence.

Responsibilities include data entry into accounting systems and spreadsheets, balancing month-end statements, and managing receivables and payables. Strong interpersonal skills and multitasking abilities are essential.

Qualifications

• Strong customer service and communication skills.
• Proficient in clerical tasks and basic accounting entry.
• Ability to multitask and stay organized in a fast-paced environment.
• Experience handling high volumes of calls and emails.
• Demonstrates attentiveness and patience in interactions.

Responsibilities

• Greet and assist customers promptly and professionally.
• Direct inquiries to the appropriate department.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Enter information into the accounting system and various spreadsheets; balance month-end statements.
• Manage receivables and payables as part of daily duties.
• Handle other related duties as assigned.

Skills

Interpersonal & customer service

Analytical & problem-solving

Multitasking & organization

High call & email volume handling

Attentiveness & patience

Tools

Clerical Support

Administrative Support

Accounting System Entry

Spreadsheet Management

Receivables Management

Payables Management

Job description

Responsibilities

• Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
• Clean workspace, this is the first point of contact our customers have with our facility.
• Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
• Perform other related duties as assigned.

Requirements

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Hard Skills

• Clerical Support
• Administrative Support
• Accounting System Entry
• Spreadsheet Management
• Receivables Management
• Payables Management

Soft Skills

• Problem-Solving Skills
• Attentiveness
• Patience