Call Center Manager

GrowthEdge Corp; Anchorage (AK); On-site; USD 114,000 - 186,000; Full time

Job summary

GrowthEdge Corp is seeking a Call Center Manager to own demand generation end-to-end and elevate the company's reputation in a crowded market. The role offers a base floor of $114,000 to $186,000 with strong growth potential in Anchorage, AK.

You will drive upsell and renewal conversations, pair onboarding insights with gut-feel ranking of hot leads, and lead go-to-market efforts for new products in Alaska. Collaboration with product teams and agencies ensures on-time, on-budget campaigns.

Qualifications

• 7+ years of sales/marketing ownership experience.
• Demonstrated empathy in a fast-moving sales/marketing environment.
• Manager fluency in People Management with relevant tools awareness.

Responsibilities

• Drive upsell and renewal conversations with existing GrowthEdge Corp accounts
• Pair Customer Onboarding insight with gut feel to rank the hottest leads
• Lead bias-to-action go-to-market efforts for products launching in AK
• Collaborate with product teams to position new offerings in the Anchorage region
• Coordinate with agencies and vendors to deliver campaigns on time and on budget

Skills

Empathy

People Management

Leadership

Collaboration

Sales & Marketing ownership

Portfolio/Work samples

Tools

ServiceNow

Salesforce Service Cloud

Job description

Own demand generation end to end as the Call Center Manager who builds GrowthEdge Corp's reputation in a crowded market. The $114,000 - $186,000 is the floor, not the ceiling; with 7 years and sales marketing ownership, this GrowthEdge Corp role keeps rising.

Key Responsibilities

• Drive upsell and renewal conversations with existing GrowthEdge Corp accounts
• Pair Customer Onboarding insight with gut feel to rank the hottest leads
• Lead bias-to-action go-to-market efforts for products launching in AK
• Collaborate with product teams to position new offerings in the Anchorage region
• Coordinate with agencies and vendors to deliver campaigns on time and on budget

What You'll Bring

• Reliable, accountable, and committed to following through
• Demonstrated Empathy expertise in a fast-moving sales marketing environment
• Manager fluency in People Management, with ServiceNow on your roadmap
• Practical command of Empathy, with bonus points for Salesforce Service Cloud
• A collaborative mindset and genuine enthusiasm for teamwork
• A portfolio or work samples that demonstrate your sales marketing expertise
• A low-drama attitude and eagerness to learn new skills

Recognized for our impact-driven work in sales marketing, GrowthEdge Corp continues to grow its presence across AK. Trust, transparency, and steady momentum are the three things we protect above all else.

Start at $114,000 - $186,000 and watch the benefits, growth budget, and flexible scheduling do the heavy lifting on your work-life balance.

Right now we are scheduling first-round calls for Anchorage, AK-based candidates.