Customer Service Representative

Energy Innovation Corp; Idaho Falls (ID); On-site; USD 73,000 - 107,000; Part time

Job summary

Strategic Advantage Inc in Idaho Falls, ID seeks a Customer Service Representative in a freelance-capacity role to drive outcomes with empathy and rigor. You will own client interactions, collaborate with sales and marketing, and manage data handoffs across Salesforce Service Cloud and CRM to ensure accurate, timely insights.

The role emphasizes ownership of outcomes, mentoring teammates, and maintaining weekend-friendly schedules in a fast-paced environment.

Qualifications

• Demonstrated empathy in a fast-paced sales/marketing environment.
• Critical thinking and independent judgment are essential.
• Ability to mentor or support senior teammates.

Responsibilities

• Turn an annual budget of $73,000–$107,000 into measurable growth.
• Pitch, listen, adjust, and pitch again to close deals.
• Position Strategic Advantage Inc against competitors with clear value propositions.
• Own the handoff doc ensuring seamless data flow between Salesforce Service Cloud and CRM.
• Advocate for the value at $73,000–$107,000 without discounting the price.

Skills

Empathy

Critical thinking

Mentorship

Ownership of outcomes

Tools

Salesforce Service Cloud

Job description

Every great freelance marketer at Strategic Advantage Inc shares one trait: they'd rather test than assume, and this Customer Service Representative seat rewards exactly that. Consider the trade: your 6 years of Data Entry for $73,000 - $107,000, a freelance schedule, and ownership most shops never offer.

Key Responsibilities

• Turn a $73,000 - $107,000 budget into measurable deadline-driven growth
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Position Strategic Advantage Inc against competitors with clear, differentiated value props
• Own the handoff doc that keeps nothing falling between Salesforce Service Cloud and CRM
• Pitch Strategic Advantage Inc at $73,000 - $107,000 value without apologizing for the price

What You'll Bring

• Demonstrated Empathy expertise in a fast-moving sales marketing environment
• Critical thinking skills and sound, independent judgment
• Demonstrated capacity to mentor or support senior teammates
• 6+ years owning outcomes, not just completing tasks
• Comfort working in a fast-paced, quietly-excellent environment
• A steady hand when three priorities all claim to be number one

For over 5 years, Strategic Advantage Inc has built performance-driven solutions that help teams in Idaho Falls, ID get more done. Our team in ID keeps a running list of what we'd do differently, and we actually act on it.

• This senior role pays $73,000 - $107,000 and surrounds it with coaching, coverage, and hours that respect your weekends in ID.

As of this visit, Strategic Advantage Inc is actively reviewing for the Customer Service Representative role.