Customer Service Representative

Pathfinders, Inc; Broomall (PA); On-site; USD 30,000 - 45,000; Full time

Job summary

Pathfinders, Inc. is seeking a customer-focused professional to join our team in a fast-paced role that offers exposure to corporate processes and growth opportunities.

The position handles high call volumes, responds to inquiries, maintains records, and builds lasting client relationships while processing orders received by email or online. Strong communication and multitasking are essential assets, and the role provides training in CRM and data entry to support client coordination with court

Qualifications

• College degree is preferred.
• Experience in data entry or related fields.
• Excellent verbal and written communication.
• Strong problem-solving abilities and attention to detail.
• Ability to handle high call volumes and manage multiple tasks simultaneously.

Responsibilities

• Manage large amounts of incoming/outgoing calls
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Maintain accurate customer records and update information as needed
• Build sustainable relationships and trust with customer accounts
• Submitting/Accepting client orders made via email or online
• Corresponding with clients/court personnel

Skills

Communication skills

Problem solving

Multitasking

Education

College degree

Job description

Seeking a customer focused individual to join our team! This is an excellent opportunity to gain corporate experience in a fast-paced position.

Responsibilities:

• Manage large amounts of incoming/outgoing calls
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Maintain accurate customer records and update information as needed
• Build sustainable relationships and trust with customer accounts
• Submitting/Accepting client orders made via email or online
• Corresponding with clients/court personnel

Requirements:

• College degree is preferred
• Previous experience in data entry or other related fields
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to handle high call volumes and manage multiple tasks simultaneously