Customer Service Rep

AtWork Group; Yorba Linda (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

AtWork Group is seeking a reliable Customer Service Representative to support customers and assist with daily office tasks. The ideal candidate will have experience in customer service, office administration, and data entry.

The role involves answering inquiries, processing orders, updating records, and coordinating with other departments to resolve issues. Strong communication and organization are essential, as is attention to detail and the ability to multitask in a fast-paced office

Qualifications

• Experience in customer service and office administration.
• Accurate data entry with strong attention to detail.
• Strong communication and organizational skills.
• Proficient with Microsoft Office and basic computer skills.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Answer phone calls, emails, and customer questions.
• Assist customers with orders and general information.
• Enter and update customer information accurately.
• Process orders, invoices, and other office documents.
• Maintain organized records and files.
• Follow up with customers as needed.
• Communicate with other departments to resolve issues.
• Perform general clerical and administrative duties.
• Complete other tasks as assigned.

Skills

Customer service

Office administration

Data entry

Communication

Organization

Microsoft Office

Tools

Microsoft Office

Job description

Job Summary

We are looking for a reliable Customer Service Representative to support customers and assist with daily office tasks. The ideal candidate has experience in customer service, office administration, and data entry.

Responsibilities

• Answer phone calls, emails, and customer questions
• Assist customers with orders, requests, and general information
• Enter and update customer information accurately
• Process orders, invoices, and other office documents
• Maintain organized records and files
• Follow up with customers as needed
• Communicate with other departments to resolve customer issues
• Perform general clerical and administrative duties
• Complete other tasks as assigned

Requirements

• Customer service and office experience
• Data entry experience with strong attention to detail
• Good communication and organizational skills
• Basic computer skills, including Microsoft Office
• Ability to handle multiple tasks and meet deadlines