Customer Service Representative

PeopleShare by PROMAN; Broomall (PA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Weekly pay

Casual dress

Job summary

PeopleShare by PROMAN is seeking a Customer Service Representative in Broomall. The role involves handling a high volume of calls with a focus on accurate data entry and responsive issue resolution.

Requirements include at least 2 years of call center experience and proficiency in Microsoft Word and Excel. The schedule is Monday–Friday, 8am–5pm, with weekly pay and health benefits after 30 days. Casual dress code and on-site work offer a practical environment.

Qualifications

• Minimum of 2 years call center experience.
• Experience working with Microsoft Word and Excel is required.
• Data entry skills and the ability to multi-task.

Responsibilities

• Manage large amounts of incoming/outgoing calls (medical offices, courthouses, law firms, etc.).
• Obtain legal/medical records requested by clients and provide status updates.
• Identify and assess customers' needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts.
• Resolve customer complaints via phone, email, and mail.

Skills

Call center experience

Data entry

Multitasking

Communication skills

Tools

Microsoft Word

Microsoft Excel

Job description

Our client in Broomall is seeking a Customer Service Representative!

Job Details for Customer Service Representative:

• Schedule:Monday-Friday, 8am-5pm
• Pay rate:$19-$20/HR
• Health benefits after 30 days
• Paid weekly
• Casual dress code

Job Responsibilities for Customer Service Representative:

• Manage large amounts of incoming/outgoing calls (medical offices, courthouses, law firms, etc.)
• Obtain legal/medical records requested by clients and providing status updates
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts
• Resolve customer complaints via phone, email, and mail

Job Requirements for Customer Service Representative:

• Minimum of 2 years call center experience
• Must have experience working with Microsoft Word and Excel
• Data entry skills and the ability to multi-task

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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