Customer Service Representative

LHH; Bensalem Township (Bucks County); On-site; USD 30,307; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid Sick Leave

Commuter benefits

Job summary

A recruitment agency is seeking a temporary Customer Service Representative in Bensalem, PA to cover for a 3-month leave. The role involves entering customer orders, monitoring order accuracy, and assisting customers via phone and email. Ideal candidates should have strong communication skills and be detail-oriented, with at least 1 year of experience in customer service. This position is fully in-office, Monday through Friday, offering $22/hour. Benefits include medical, dental, vision, and more.

Qualifications

• At least 1 year of customer service experience.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and able to learn new software easily.
• Ability to type 50WPM minimum.
• Extremely detail oriented.

Responsibilities

• Enter customer orders into the company ERP system.
• Monitor EDI website orders and verify for accuracy.
• Answer incoming phone calls and emails to assist with orders.
• Assist with backorders.
• Schedule shipments and handle order payments.

Skills

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite

Detail-oriented

Ability to type 50WPM

Strong technology skills

Job description

Job Title: Customer Service Representative

Type of Employment: Temporary, 3 Months

In Office/Hybrid/Remote: Fully in Office

Hourly: $22/hr

Job Summary:

LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break.

If this role is a fit to your background, please submit an updated resume for review.

Responsibilities:

• Enter customer orders into the company ERP system
• Monitor EDI website orders and verify for accuracy
• Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues
• Assist with backorders
• Schedule shipments and handle order payments

Required Experience:

• At least 1 year of customer service experience
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite and able to learn new software easily
• Ability to type 50WPM minimum
• Extremely detail oriented

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply