Temp Music Customer Service Specialist — ERP & Orders

LHH; Bensalem Township (Bucks County); On-site; USD 30,307; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid Sick Leave

Commuter benefits

Job summary

A recruitment agency is seeking a temporary Customer Service Representative in Bensalem, PA to cover for a 3-month leave. The role involves entering customer orders, monitoring order accuracy, and assisting customers via phone and email. Ideal candidates should have strong communication skills and be detail-oriented, with at least 1 year of experience in customer service. This position is fully in-office, Monday through Friday, offering $22/hour. Benefits include medical, dental, vision, and more.

Qualifications

• At least 1 year of customer service experience.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite and able to learn new software easily.
• Ability to type 50WPM minimum.
• Extremely detail oriented.

Responsibilities

• Enter customer orders into the company ERP system.
• Monitor EDI website orders and verify for accuracy.
• Answer incoming phone calls and emails to assist with orders.
• Assist with backorders.
• Schedule shipments and handle order payments.

Skills

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite

Detail-oriented

Ability to type 50WPM

Strong technology skills

Job description

A recruitment agency is seeking a temporary Customer Service Representative in Bensalem, PA to cover for a 3-month leave. The role involves entering customer orders, monitoring order accuracy, and assisting customers via phone and email. Ideal candidates should have strong communication skills and be detail-oriented, with at least 1 year of experience in customer service. This position is fully in-office, Monday through Friday, offering $22/hour. Benefits include medical, dental, vision, and more.