Customer Service Representative

LHH; South Brunswick (NJ); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Job summary

LHH is hiring a Customer Service Representative for a consumer packaged goods company in Dayton, NJ. This temporary to permanent role requires order entry experience into SAP and excellent communication skills. The position is fully in office with hours from Monday to Friday, 8AM to 5PM. Benefits include medical, dental, vision, life insurance, and a 401K plan. Join our dedicated team and support customer needs effectively!

Qualifications

• High School Diploma required.
• SAP ERP experience is required.
• Proficient in Microsoft Office Suite.
• Extremely detail-oriented.
• Excellent written and verbal communication skills.

Responsibilities

• Answer incoming phone calls and emails from customers.
• Manually enter customer orders into SAP for processing.
• Process return requests in SAP.
• Keep track of customer conversations in Salesforce.
• Provide updates to management regarding customer updates.
• Answer questions from customers as it pertains to orders, shipments, and issues.

Skills

Order entry experience

Excellent written and verbal communication skills

Detail-oriented

Proficient in Microsoft Office Suite

Education

High School Diploma

Tools

SAP ERP

Salesforce

Job description

Job Title

Customer Service Representative

Location

Dayton, NJ

Type of Employment

Temporary to Permanent

Work Location

Fully in Office

Hourly Rate

$25/hr

Job Summary

LHH is working with a consumer packaged goods company in Dayton, NJ that is looking to hire a Customer Service Representative on a temporary to possible permanent basis. This role is fully in office with hours from Monday through Friday 8AM to 5PM with a 1‑hour break. The qualified candidate must have order entry experience into SAP. The hourly rate is $25/hr.

Responsibilities

• Answer incoming phone calls and emails from customers
• Manually enter customer orders into SAP for processing, ensuring all details are accurate to avoid order issues
• Process return requests in SAP
• Keep track of customer conversations in Salesforce
• Provide updates to management regarding customer updates
• Answer questions from customers as it pertains to orders, shipments, and issues

Required Experience

• High School Diploma required
• SAP ERP experience is required
• Proficient in Microsoft Office Suite
• Extremely detail oriented
• Excellent written and verbal communication skills

Benefits

Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity

Equal Opportunity Employer/Veterans/Disabled

Military

Military connected talent encouraged to apply