Customer Service & AR Specialist — Weekdays, Training Included

UniFirst Corporation; Pompano Beach (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

On-the-job training

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation in Florida is seeking a friendly, detail-oriented Customer Service Representative to serve as the liaison between customers and the company. You will answer questions by phone or email, support accounts receivable, and assist the Sales team while providing excellent service.

You'll participate in on-the-job training, benefit from a collaborative culture, and have opportunities for growth in a stable, 5-day work week environment with competitive benefits.

Qualifications

• 2 years of Customer Service experience in an administrative setting is preferred.
• Prior Accounts Receivable experience is highly encouraged.
• High School diploma or GED equivalent is recommended.
• Verbal & written communication skills: professional telephone and email etiquette.

Responsibilities

• Assist customers by answering questions related to accounts, procedures, and services by telephone or email.
• Provide excellent customer service to both customers and UniFirst personnel.
• Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst’s escalation process.
• Partner and provide administrative support to UniFirst’s Sales Department.
• Perform basic data entry and other administrative duties.

Skills

Active listening

Responsive

Personable

Communication skills

Time management

Organizational skills

Team player

Problem solving

Independent work

Attention to detail

Education

High School diploma or GED

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Job description

UniFirst Corporation in Florida is seeking a friendly, detail-oriented Customer Service Representative to serve as the liaison between customers and the company. You will answer questions by phone or email, support accounts receivable, and assist the Sales team while providing excellent service.

You'll participate in on-the-job training, benefit from a collaborative culture, and have opportunities for growth in a stable, 5-day work week environment with competitive benefits.