Customer Service Rep(08816) - 987-I East St.

SmartRecruiters, Inc.; Pittsboro (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Pizza is seeking a Customer Service Rep at 987-I East St. in Pittsboro, NC. This full-time store role focuses on handling phone and carryout orders with courtesy, ensuring accuracy, and contributing to a positive customer experience.

The position requires a professional appearance, adherence to WOW service steps, and teamwork to support daily store operations. Training covers standard procedures and customer interaction expectations.

Qualifications

• Answering the phone or assisting carryout customers politely and courteous.
• Being in perfect image according to standard.
• Knowing and demonstrating WOW steps: Apologize, Give them what they want, give them something extra.

Responsibilities

• Every order must be repeated for accuracy and name and address confirmed.
• Follow established procedures for order preparation and delivery coordination.
• Maintain a clean, friendly store environment and professional appearance.

Skills

Customer service

Phone support

Team player

Job description

Customer Service Rep(08816) - 987-I East St.

• Full-time
• Job Category Org: Store Customer Service Rep

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed


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