Customer Service Rep(04222) - 2616 A Airline Blvd.

Domino's; Portsmouth (VA); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Domino’s Portsmouth, VA is seeking a Customer Service Rep to answer phones and assist carryout customers while providing polite, knowledgeable service and clear menu guidance.

You will verify orders for accuracy, repeat names and addresses, maintain a neat store image, and follow Domino’s WOW steps to turn every interaction into a positive experience.

Qualifications

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.

Responsabilités

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• All orders must be repeated for accuracy and name and address confirmed.

Connaissances

Customer service

Phone handling

Menu knowledge

Cash handling

Description du poste

Customer Service Rep(04222) - 2616 A Airline Blvd.

• Full-time
• Job Category Org: Store Customer Service Rep

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed