Customer Service Rep(06229) - 4030 Colorado Blvd

SmartRecruiters, Inc.; Denver (CO); On-site; USD 17,000 - 28,000; Full time

Job summary

Domino's Pizza is hiring for a Full-time Store Customer Service Rep in Denver, CO. You will handle phone and carryout orders with courtesy, demonstrate menu knowledge, and follow the WOW steps: apologize, fulfill requests, and add value.

Team members must maintain a professional image, ensure every order is confirmed for accuracy, and adhere to safety and operational standards during shifts.

Qualifications

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra.
• Every order is to be repeated for accuracy and name and address confirmed.

Responsibilities

• Provide excellent customer service over the phone and in person for carryout and dine‑in.
• Ensure orders are accurate, complete and prepared to standard.
• Maintain a clean, positive appearance and adhere to store policies.

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed

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