Customer Service Rep(01706) - 132 East Main St.

SmartRecruiters, Inc.; Ahoskie (NC); On-site; USD 24,000 - 36,000; Full time

Job summary

Domino's Pizza is seeking a responsible Customer Service Representative to join our store team at 132 East Main St. The role is full-time and requires friendly, accurate handling of phone and carryout orders while upholding Domino's service standards.

Responsibilities include greeting customers, confirming orders, and maintaining the high standard of cleanliness and appearance expected in-store. Training emphasizes customer WOW steps and strict adherence to safety and procedure guidelines.

Qualifications

• Respond to customer inquiries with courtesy and knowledge of menu items.
• Maintain a positive and professional image in appearance and conduct.
• Ensure order accuracy and clear communication with team and customers.

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.

Skills

Customer service

Job description

Customer Service Rep(01706) - 132 East Main St.

• Full-time
• Job Category Org: Store Customer Service Rep

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed


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