Customer Service Rep(06216) - 7115 E. Hampden Ave

SmartRecruiters, Inc.; Denver (CO); On-site; USD 32,000 - 52,000; Full time

Job summary

Domino's Pizza in Denver is seeking a Store Customer Service Rep to handle phone and carryout orders, greet customers, and provide friendly, knowledgeable service.

You will follow company procedures to verify orders, maintain a clean, safe work environment, and uphold the brand image while contributing to timely, accurate delivery and customer satisfaction.

Qualifications

• Answering the phone or assisting carryout customers politely and knowledgeably.
• Maintain a perfect image according to standard.
• Know and demonstrate customer WOW steps: Apologize, give them what they want, give something extra.
• Pizza makers must count pepperoni and ham on every order.
• Drivers must have $1 in coin change on every delivery.
• Drivers must say “Let me get your change” on every order.
• No one is allowed to carry more than $20 while on the clock.
• No one is allowed to have a pocket knife or any weapon while working.
• Driver vehicles must be neat and clean and in positive image while working.
• Every order is to be repeated for accuracy and name and address confirmed.

Responsibilities

• Answer phones and assist carryout customers with accurate orders.
• Ensure order accuracy by confirming name and address.
• Maintain neat and clean driver vehicles and professional image.

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed

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