Customer Service Rep(06211) - 1136 S. Colorado Blvd.

SmartRecruiters, Inc.; Denver (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino’s Pizza is hiring for a Full-time Store Customer Service Rep in our Denver location. You will answer phones and assist carryout customers, ensuring polite and knowledgeable service and accuracy in orders.

Maintain a positive image, follow the WOW steps, and work with the team to provide fast, friendly service while adhering to safety and quality standards.

Qualifications

• Answer phones and assist carryout customers politely and knowledgeably.
• Maintain a perfect image per standards.
• Demonstrate WOW steps: apologize, provide what they want, add value.

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Maintain image according to standard.
• Ensure orders are accurate and repeated for confirmation.

Skills

Customer service

Menu knowledge

Polite and courteous

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:
Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
Being in perfect image according to standard
Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
No one is allowed to clear pizzas before it is ready to place in the oven
Drivers must have $1 in coin change on every delivery
Drivers must say “Let me get your change” on every order NO EXCEPTION
No one is allowed to carry more than $20 while on the clock including personal money
No one is allowed to have a pocket knife or any weapon while working
Driver vehicles are to be neat and clean and in positive image while working
Drivers are not to be routed early or checked in early from delivery
Pizza makers must wash hands prior to making products
Only proper procedure for products is allowed
Every driver must have done Safe Delivery CBT
Every order is to be repeated for accuracy and name and address confirmed