Customer Service Rep

Lincare; Palm Desert (CA); On-site; USD 22,041 - 31,684; Full time

Job summary

A healthcare services provider in California is seeking a Customer Service Rep for a full-time entry-level role. Responsibilities include communicating with customers, assessing needs, documenting calls, and managing customer orders. The position offers $16 to $23 per hour.

Responsibilities

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information such as address and telephone number in computerized records.

Job description

Customer Service Rep – Lincare

Offering $16 to $23 per hour.

Job Functions

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information such as address and telephone number in computerized records.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industry

Hospitals and Health Care