Customer Service Rep

Lincare; Gillette (WY); On-site; USD 30,000 - 40,000; Full time

Job summary

A health care company is seeking a Customer Service Rep in Gillette, Wyoming. In this entry-level full-time position, you will communicate with customers, assess their needs, and manage documentation in a computerized system. Strong communication skills and customer-focused attitude are essential for this role.

Responsibilities

• Communicates with customers via inbound and outbound manual calls.
• Assesses customer need for additional products/services.
• Assesses customer compliance with physician orders.
• Answers questions and provides customer education regarding products/services.
• Documents calls in computerized record keeping system.
• Enters customer orders in computerized system.
• Verifies and updates demographic information.

Job description

Overview

Join to apply for the Customer Service Rep role at Lincare

Responsibilities

• Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
• Assesses customer need for additional products/services
• Assesses customer compliance with physician orders
• Answers questions and provides customer education regarding products/services
• Documents calls in computerized record keeping system
• Enters customer orders in computerized system
• Verifies and updates demographic information such as address and telephone number in computerized records

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitals and Health Care