Customer Service Rep

Adecco US, Inc.; Olathe (KS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly paycheck

Aspire Academy access

Job summary

Adecco is seeking a Customer Service Rep in Olathe, KS to join our team on assignment with a local customer. You will handle phone and email inquiries, resolve complaints, and monitor orders, while benefiting from Adecco perks and a supportive culture.

The role requires strong customer service skills, experience with Microsoft Office, and the ability to multitask under pressure. The schedule is Tuesday–Saturday, 8:00am–4:00pm, with weekly pay and competitive pay of $18.50 per hour.

Qualifications

• Experience using Microsoft Office (Word, Excel, PowerPoint).
• Strong customer service and problem-solving skills.
• Ability to multitask and work well under pressure.

Responsibilities

• Assist customers by phone and email.
• Handle and resolve customer complaints professionally.
• Monitor delivery routes and order status.
• Process order changes and cancellations.

Skills

Customer service

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Adecco is currently assisting a local Customer in their search for a Customer Service Rep in Olathe, KS! This is a great opportunity to further your existing skills as a Customer Service Rep while learning new ones to assist you in your career. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks!

Perks:

Shift: Tuesday – Saturday (8:00am – 4:00pm)

Weekly paycheck

Pay: $ 18.50

Access to Adecco’s Aspire Academy (https://www.adeccousa.com/about-adecco-staffing/adecco-programs-partnerships/aspire-academy/) with thousands of free upskilling courses

Responsibilities:

· Assist customers by phone and email.

· Handle and resolve customer complaints professionally.

· Monitor delivery routes and order status.

· Process order changes and cancellations.

Requirements

· Experience using Microsoft Office (Word, Excel, PowerPoint).

· High school diploma or equivalent.

· Strong customer service and problem-solving skills.

· Ability to multitask and work well under pressure.

Pay Details: $18.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.