Customer Service Representative - Kennebunk, ME

Adecco; Kennebunk (ME); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Short-term disability

Job summary

Adecco is seeking a friendly Customer Service Representative for a growing manufacturing company in Kennebunk, ME. You will be the main point of contact for customers by phone and email, keep customers updated on orders, lead times, and production status.

You’ll coordinate with the production team, track WIP, prepare quotes, and assist with surveys and events. Training is provided, and a high school diploma is required. Pay is $20 per hour with weekly pay and full-time hours.

Qualifications

• High school diploma or equivalent.
• Strong communication and written skills.
• Experience in customer service preferred.
• Able to manage multiple priorities in a busy environment.
• Willingness to learn and adapt; training provided.

Responsibilities

• Be a friendly and professional point of contact for customers by phone and email.
• Keep customers updated on orders, lead times, and production status.
• Coordinate with production to manage rush and expedited orders.
• Track WIP, update spreadsheets, and prepare reports.
• Manage customer-requested changes and prioritize time-sensitive orders.
• Prepare professional customer quotes using established pricing.
• Coordinate order details between customers and production.
• Assist with customer surveys, trade shows, and other activities.
• Use QuickBooks for reporting and customer service tasks.
• Read basic blueprints when needed; training is available.

Skills

Communication skills

Organizational skills

Customer service mindset

MS Office

Problem-solving

Team player

Education

High school diploma or equivalent

Tools

QuickBooks

Microsoft Excel

Job description

Customer Service Representative

Join a Growing Team in Kennebunk, ME!

$20/hour | Weekly Pay | Monday–Friday | 40+ Hours/Week

A growing manufacturing company inKennebunk, Maineis looking for a dependable, energeticCustomer Service Representativeto become an important part of their team.

What You’ll Do

• Be a friendly and professional point of contact for customers by phone and email
• Keep customers updated on orders, lead times, and production status
• Work closely with the production team to coordinate rush and expedited orders
• Track work-in-progress (WIP), update spreadsheets, and prepare reports
• Manage customer-requested changes and help prioritize time-sensitive orders
• Prepare professional customer quotes using established pricing
• Coordinate order details and requirements between customers and production
• Assist with customer surveys, trade shows, and other customer-focused activities
• Use QuickBooks for reporting and other customer service-related tasks
• Read basic blueprints when needed —training is available!

What We’re Looking For

You don’t need to know everything on day one. We’re looking for someone who is:

• Reliable, dependable, and ready to take ownership
• Friendly and professional when working with customers
• An excellent communicator, both verbally and in writing
• Organized and detail-oriented
• Comfortable juggling multiple priorities in a busy environment
• A confident computer user with Microsoft Office experience
• A problem-solver who knows how to stay calm and find solutions
• Able to work independently while also being a strong team player
• Equipped with a high school diploma or equivalent

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.