Customer Service Pro — Training & Growth Path

Ccffamilyofbrands; Charleston (SC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

On-the-job training

Learning management system

Brand cross-training

Promotional path

Educational reimbursement

Medical insurance options

401(k) match

Life Insurance

Job summary

Community Choice Financial® Family of Brands in Charleston, SC is seeking a Customer Service Representative to assist customers with transactions and financial services, ensuring accurate data entry and excellent service in a fast-paced store environment.

This entry-level role includes hands-on training, potential for promotion, and benefits across our multi-brand network. You’ll work a full-time schedule including weekends to support local customers.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills; professional demeanor.
• Meticulous attention to detail and data accuracy.
• Proficiency with phones, POS, and computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information precisely in the POS system.
• Build new business by completing daily call campaigns.
• Assist in account management and collections by accepting payments.

Skills

Customer service

Communication

Data entry

Multi-tasking

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands in Charleston, SC is seeking a Customer Service Representative to assist customers with transactions and financial services, ensuring accurate data entry and excellent service in a fast-paced store environment.

This entry-level role includes hands-on training, potential for promotion, and benefits across our multi-brand network. You’ll work a full-time schedule including weekends to support local customers.