In-Store Financial Services CSR

Community Choice Financial Family of Brands; Charleston (SC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training

401(k) with company match

Life and AD&D insurance

Health insurance options

Paid time off (12 days first year)

Discount marketplace access

Job summary

Community Choice Financial Family of Brands in Charleston, SC seeks a Customer Service Representative to engage customers, process transactions, and provide personalized financial services. The role emphasizes accuracy, POS proficiency, and strong communication in a fast-paced retail environment.

You’ll receive hands-on training, advancement opportunities across 11 brands, and a robust benefits package. In-store duties require consistent, full-time attendance and weekend coverage.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers and colleagues.
• Meticulous data entry and accuracy.
• Proficiency with phones, POS, Microsoft Office and related systems.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Provide personalized financial services and assist in payments and appointments.
• Enter and maintain customer information in the POS system with precision.
• Maintain store appearance and assist in events and community activities.
• Adhere to security, opening/closing, and cash handling procedures.

Skills

Communication skills

Data entry

POS system

Microsoft Office

Customer service

Multi-tasking

Education

High school diploma or equivalent

Job description

Community Choice Financial Family of Brands in Charleston, SC seeks a Customer Service Representative to engage customers, process transactions, and provide personalized financial services. The role emphasizes accuracy, POS proficiency, and strong communication in a fast-paced retail environment.

You’ll receive hands-on training, advancement opportunities across 11 brands, and a robust benefits package. In-store duties require consistent, full-time attendance and weekend coverage.