Customer Service Pro - Growth Path, Training & Benefits

Ccffamilyofbrands; Oakland (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid training

Learning platform

Cross-brand training

Educational reimbursement

Medical insurance options

401(k) match

Life and AD&D insurance

Dental/vision/disability insurance

Employee assistance program

Discount marketplace

Paid time off 12 days

Casual dress code

Job summary

Community Choice Financial Family of Brands in Oakland, CA is hiring a Customer Service Representative. You will help customers access quick financial solutions, process transactions, and deliver an exceptional in-store experience in a fast-paced environment.

This entry-level role includes hands-on training, growth opportunities across brands, a robust benefits package, and a path to leadership through a Key Holder program.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills with customers and colleagues.
• Meticulous attention to detail and ability to enter data accurately.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system with precision.

Skills

Verbal & written communication

Attention to detail

Computer proficiency

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Oakland, CA is hiring a Customer Service Representative. You will help customers access quick financial solutions, process transactions, and deliver an exceptional in-store experience in a fast-paced environment.

This entry-level role includes hands-on training, growth opportunities across brands, a robust benefits package, and a path to leadership through a Key Holder program.