Customer Service Pro: Fast Training & Growth Path

Community Choice Financial Family of Brands; Southgate (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system

Cross brand training

Educational Reimbursement

Medical insurance options

401(k) retirement plan

Life and AD&D Insurance

Employee Assistance Program

Paid time off

Dress code: jeans and sneakers

Job summary

Community Choice Financial Family of Brands in Southgate, MI is seeking a Customer Service Representative (CSR) to help customers access short-term financial solutions and process in-store transactions with accuracy.

You will receive comprehensive training and have opportunities to move across brands. The role requires full-time, in-person attendance, including weekends, and offers a $15.00/hour starting wage with a broad benefits package.

Qualifications

• Must have a high school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Ability to stand for long periods and lift up to 25 pounds.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a POS system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments.
• Maintain store appearance and ensure cleanliness to enhance customer experience.
• Uphold compliance with company policies and local, state, and federal laws.

Skills

Communication skills

Attention to detail

Data entry accuracy

POS & MS Office

Age 18+

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial Family of Brands in Southgate, MI is seeking a Customer Service Representative (CSR) to help customers access short-term financial solutions and process in-store transactions with accuracy.

You will receive comprehensive training and have opportunities to move across brands. The role requires full-time, in-person attendance, including weekends, and offers a $15.00/hour starting wage with a broad benefits package.