Customer Service Pro — Path to Leadership in Finance

Tower Loan of Mississippi, LLC; Harvey (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Annual raises

Job summary

Tower Loan is seeking a Customer Service Representative for an on-site, full-time role. You will build customer relationships, process payments, and promote loan products.

The position emphasizes service excellence, daily cash handling, and accurate deposits while supporting branch operations. The role offers a clear path to leadership with comprehensive training, incentives, and a benefits package designed to support health, retirement, and time off.

Qualifications

• High School Diploma or GED required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred experience in cash handling, sales, or customer service.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
• Execute office administrative activities, including checking branch mail and purchasing office supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash handling

Sales

Customer service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative for an on-site, full-time role. You will build customer relationships, process payments, and promote loan products.

The position emphasizes service excellence, daily cash handling, and accurate deposits while supporting branch operations. The role offers a clear path to leadership with comprehensive training, incentives, and a benefits package designed to support health, retirement, and time off.