Customer Service Pro: Growth, Bonuses & Benefits

Tower Loan; Leesville (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Annual raises

Performance bonuses

Monthly incentives

Employee referrals

Charitable campaigns

Job summary

Tower Loan is seeking a Customer Service Representative to deliver exceptional customer service, promote financial solutions, and manage payments. The role emphasizes accuracy in cash handling and daily branch operations, with opportunities for growth and leadership.

The on-site position offers full-time hours, a standard weekday schedule with occasional extended hours, and a comprehensive benefits package, including health, retirement, paid time off, and performance-based incentives.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver’s license and reliable vehicle.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and balance cash drawers and deposits.
• Perform office administrative tasks (mail, filing, supplies).
• Process loan applications and collect payments due.

Skills

Customer service

Cash handling

Sales

Education

High school diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to deliver exceptional customer service, promote financial solutions, and manage payments. The role emphasizes accuracy in cash handling and daily branch operations, with opportunities for growth and leadership.

The on-site position offers full-time hours, a standard weekday schedule with occasional extended hours, and a comprehensive benefits package, including health, retirement, paid time off, and performance-based incentives.