Customer Service Pro – Order Support & Solutions

Distribution International; Clifton (NJ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) Matching

PTO & Holidays

HSA/FSA

Job summary

Distribution International in Clifton, NJ seeks a customer‑focused professional to serve as the key contact for our branch. You will handle orders, provide product information, and coordinate with sales, production, and delivery to ensure smooth fulfillment.

The role requires 1–2 years in customer service, strong communication, basic math skills, and a valid driver’s license for local travel. Join a team that values integrity and teamwork with competitive compensation and benefits.

Qualifications

• Minimum 18 years of age with a valid driver’s license.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the key customer contact for the branch, providing order support and product information.
• Collaborate with Outside Sales, Production, Inside Sales, Credit and Delivery to support order fulfillment.
• Maintain a positive rapport with customers and process dealer orders and acknowledgements.
• Perform other duties as assigned.

Skills

Customer service

Verbal & written communication

Basic math

Driver's license

Team collaboration

Job description

Distribution International in Clifton, NJ seeks a customer‑focused professional to serve as the key contact for our branch. You will handle orders, provide product information, and coordinate with sales, production, and delivery to ensure smooth fulfillment.

The role requires 1–2 years in customer service, strong communication, basic math skills, and a valid driver’s license for local travel. Join a team that values integrity and teamwork with competitive compensation and benefits.