Customer Service Pro - In-Office, Growth & Benefits

Reimer Home Services; Buffalo (NY); In loco; USD 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Prescription, Dental & Vision

Matching 401(k)

Paid Holidays & PTO

Disability & Life Insurance

Ongoing training & career growth

Descrizione del lavoro

Reimer Home Services in Buffalo, NY is seeking a Customer Service Representative to handle inbound and outbound calls, gather customer information, and actively promote our services. You’ll support field technicians with scheduling and perform administrative tasks, with in-person work at our Cheektowaga branch.

Requirements include a high school diploma or GED, prior customer service experience preferred, strong communication skills, and reliable attendance. Competitive pay based on experience.

Competenze

• High school diploma or GED.
• Previous customer service experience preferred.
• Strong communication skills—verbal and written.
• Ability to identify customer needs and provide solutions.
• Reliable attendance and a team-first attitude.

Mansioni

• Handle inbound and outbound customer calls with professionalism and care.
• Gather customer information, assess needs, and offer tailored solutions.
• Promote our services with confidence and enthusiasm.
• Support field technicians with scheduling and coordination.
• Perform administrative tasks to keep operations running smoothly.

Conoscenze

Customer service

Communication

Needs assessment

Formazione

High school diploma or GED

Descrizione del lavoro

Reimer Home Services in Buffalo, NY is seeking a Customer Service Representative to handle inbound and outbound calls, gather customer information, and actively promote our services. You’ll support field technicians with scheduling and perform administrative tasks, with in-person work at our Cheektowaga branch.

Requirements include a high school diploma or GED, prior customer service experience preferred, strong communication skills, and reliable attendance. Competitive pay based on experience.