Customer Service Pro - Growth, Training & Benefits

MissQuito; Macon (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Maternity leave

Life insurance

401(k) with company match

Paid vacation

Holidays and sick leave

Employee discounts

Industry-leading training program

Job summary

Bug House Pest Control is seeking a Customer Service Representative to act as the key link between our customers and service professionals. You will manage inquiries, coordinate scheduling, and contribute to a supportive team environment.

Ideal candidates possess a high school diploma, are 18+, and can use Microsoft Office. We offer competitive benefits and opportunities for growth in a training-focused setting.

Qualifications

• Strong communication and interpersonal skills.
• Proficiency in basic computer applications.
• Customer service mindset and problem-solving abilities.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, pest-control services, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative staff, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Bug House Pest Control is seeking a Customer Service Representative to act as the key link between our customers and service professionals. You will manage inquiries, coordinate scheduling, and contribute to a supportive team environment.

Ideal candidates possess a high school diploma, are 18+, and can use Microsoft Office. We offer competitive benefits and opportunities for growth in a training-focused setting.