Customer Experience Pro | Flexible Hours & Growth Path

State Farm Agent; Buffalo (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Buffalo, NY is seeking a Customer Service Representative to deliver exceptional customer experiences. You'll assist customers with inquiries and policy management, contribute to a dynamic team environment, and enjoy various perks including competitive salary and additional benefits.

Ideal candidates thrive in a collaborative setting and possess strong communication skills. This position comes with defined responsibilities and opportunities for advancement within a rewarding culture.

Qualifications

• Strong communication skills to assist customers effectively.
• Ability to multitask and handle inquiries efficiently.
• Experience in customer service is beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Education

Insurance licensing

Job description

State Farm Agent in Buffalo, NY is seeking a Customer Service Representative to deliver exceptional customer experiences. You'll assist customers with inquiries and policy management, contribute to a dynamic team environment, and enjoy various perks including competitive salary and additional benefits.

Ideal candidates thrive in a collaborative setting and possess strong communication skills. This position comes with defined responsibilities and opportunities for advancement within a rewarding culture.