Customer Service Pro - Home Improvement & Trade Skills

Lowe's; Palmyra (Lebanon County); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is looking for a Customer Service Associate to help customers select the right home improvement products and provide friendly, efficient service. You will engage with shoppers, answer questions, and assist with locating and preparing merchandise across various departments.

The role offers flexible scheduling and opportunities to grow within the Lowe’s team. As a Lowe’s associate, you will gain access to benefits and tools designed to support your well-being, learning, and career

Qualifications

• 6 months of experience using a computer.
• 6 months of experience with common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic skills.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly and professional service.
• Assist customers with locating merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support service goals.
• Prepare department merchandise to meet customer needs (e.g., tint paint, cut pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail technology experience

Basic arithmetic

Stamina & standing

Lifting 25 lbs

Customer service mindset

Job description

Lowe’s is looking for a Customer Service Associate to help customers select the right home improvement products and provide friendly, efficient service. You will engage with shoppers, answer questions, and assist with locating and preparing merchandise across various departments.

The role offers flexible scheduling and opportunities to grow within the Lowe’s team. As a Lowe’s associate, you will gain access to benefits and tools designed to support your well-being, learning, and career