Customer Service & Home Improvement Sales Associate

Lowe's Companies, Inc.; Appleton (WI); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe’s is looking for a Customer Service Associate to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and support various departments as needed.

You'll work in a dynamic retail environment with flexible schedules, and you can participate in Lowe’s benefits programs, training, and growth opportunities including discounts and track to the trades.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer usage

Retail tech

Reading & arithmetic

Prolonged standing

Heavy lifting 25 lbs+

Job description

Lowe’s is looking for a Customer Service Associate to welcome customers and help them find the right products and services for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and support various departments as needed.

You'll work in a dynamic retail environment with flexible schedules, and you can participate in Lowe’s benefits programs, training, and growth opportunities including discounts and track to the trades.