Customer Service Pro — Home Improvement

Lowe's Companies, Inc.

Conway (NH)

On-site

USD 2,066,000 - 2,755,000

Part time

40 hours ago
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Benefits offered by this job

Health insurance options
Tuition assistance program
401(k) company matching
Employee Stock Purchase Program
Associate discount 10%
Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right home improvement solutions. You will engage with customers throughout the day, assist with product selection, and ensure needs are met in a friendly, efficient manner.

As a Lowe's associate, you may work in Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, or other departments. The role emphasizes teamwork, helpfulness, and learned skills to improve the shopping

Qualifications

  • 6 months experience using a computer or similar device.
  • 6 months experience using common retail technology (smartphones/tablets).
  • Ability to read, write and perform basic arithmetic.
  • Able to stand for extended periods and perform duties as needed.
  • Able to lift up to 25 lbs unassisted or more with assistance.

Responsibilities

  • Welcome customers and deliver friendly, professional service.
  • Assist customers in locating and handling merchandise.
  • Stock shelves and replenish supplies as needed.
  • Process orders and deliveries accurately to meet expectations.
  • Cross-train in other store areas to support service goals.
  • Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall).
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Skills

Customer service
Basic computer skills
Retail technology experience
Bilingual (preferred)
Stamina

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right home improvement solutions. You will engage with customers throughout the day, assist with product selection, and ensure needs are met in a friendly, efficient manner.

As a Lowe's associate, you may work in Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, or other departments. The role emphasizes teamwork, helpfulness, and learned skills to improve the shopping

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