Customer Service Pro — Home Improvement

Lowe's Companies, Inc.; Conway (NH); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company matching

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right home improvement solutions. You will engage with customers throughout the day, assist with product selection, and ensure needs are met in a friendly, efficient manner.

As a Lowe's associate, you may work in Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, or other departments. The role emphasizes teamwork, helpfulness, and learned skills to improve the shopping

Qualifications

• 6 months experience using a computer or similar device.
• 6 months experience using common retail technology (smartphones/tablets).
• Ability to read, write and perform basic arithmetic.
• Able to stand for extended periods and perform duties as needed.
• Able to lift up to 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to meet expectations.
• Cross-train in other store areas to support service goals.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Basic computer skills

Retail technology experience

Bilingual (preferred)

Stamina

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers and help them find the right home improvement solutions. You will engage with customers throughout the day, assist with product selection, and ensure needs are met in a friendly, efficient manner.

As a Lowe's associate, you may work in Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, or other departments. The role emphasizes teamwork, helpfulness, and learned skills to improve the shopping