Customer Service Pro — Home Improvement Retail + Benefits

Lowe's Companies, Inc.; Vienna (WV); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is seeking a Customer Service Associate to greet customers, help them find products, and resolve home-improvement needs with friendly, knowledgeable service.

You’ll work across departments, stock shelves, assist with orders, and support checkout while staying adaptable to daily store priorities. Training and growth opportunities are highlighted in the role description.

Qualifications

• Basic computer skills including input, access, modify data.
• Experience using common retail technology like smartphones or tablets.
• Ability to perform basic arithmetic and reading/writing.
• Must be able to stand, sit, and lift up to 25 lbs as needed.

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas to support store-wide service.
• Prepare department merchandise for customers (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout and resolve questions.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech experience

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe’s Companies, Inc. is seeking a Customer Service Associate to greet customers, help them find products, and resolve home-improvement needs with friendly, knowledgeable service.

You’ll work across departments, stock shelves, assist with orders, and support checkout while staying adaptable to daily store priorities. Training and growth opportunities are highlighted in the role description.