Customer Service Pro — Home Improvement Retail

Lowe's; Fort Payne (AL); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a satisfying shopping experience at Lowe's. You will engage with customers, answer questions, and assist with locating merchandise across departments.

This role offers part-time opportunities with flexible schedules, and Lowe's provides benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate

Qualifications

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology.
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.

Skills

Customer service

Communication

Bi-lingual skills

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find the right products, and ensure a satisfying shopping experience at Lowe's. You will engage with customers, answer questions, and assist with locating merchandise across departments.

This role offers part-time opportunities with flexible schedules, and Lowe's provides benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate