Customer Service Pro — Home Improvement Helpdesk

Lowe's Companies, Inc.; Petoskey (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Education benefits

Company 401(k) with matching

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, expert service in our home improvement stores.

You’ll assist across departments, handle inquiries, stock shelves, and process orders while adaptability and a teamwork mindset help you thrive in a busy retail environment.

This role supports part-time schedules, with benefits and opportunities to grow through Lowe's programs.

Qualifications

• Experience using a computer and retail technology for daily tasks.
• Ability to perform basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly and professional service.
• Assist customers with locating merchandise and answering questions.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time fulfillment.
• Cross-train in other store areas to improve customer service.
• Prepare merchandise in your department per customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Basic math

Team player

Tools

Smartphones

Tablets

POS systems

Job description

Lowe's is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, expert service in our home improvement stores.

You’ll assist across departments, handle inquiries, stock shelves, and process orders while adaptability and a teamwork mindset help you thrive in a busy retail environment.

This role supports part-time schedules, with benefits and opportunities to grow through Lowe's programs.