Customer Service Pro - Home Improvement Retail

Lowe's; Las Vegas (NV); Vor Ort; USD 21.000 - 25.000; Teilzeit

Benefits dieser Stelle

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Zusammenfassung

Lowe's Customer Service Associate greets customers and helps them find products and services for home improvement needs, creating a friendly, efficient shopping experience.

You’ll listen to customers, answer questions, load merchandise when needed, and assist across departments to deliver the best service. This part-time role emphasizes customer care and teamwork, with growth opportunities through Lowe's benefits and the Track to the Trades program.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Retail experience

Bilingual (English/Spanish)

Computer literacy

Tools

Retail technology

Jobbeschreibung

Lowe's Customer Service Associate greets customers and helps them find products and services for home improvement needs, creating a friendly, efficient shopping experience.

You’ll listen to customers, answer questions, load merchandise when needed, and assist across departments to deliver the best service. This part-time role emphasizes customer care and teamwork, with growth opportunities through Lowe's benefits and the Track to the Trades program.