Customer Service Pro - Home Improvement Retail (Flexible)

Lowe's; Abilene (TX); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Resumo da oferta

Lowe’s is seeking a Customer Service Associate to warmly welcome customers and help them find the right home improvement solutions. You will listen, answer questions, and deliver friendly service across busy departments in-store.

This part-time role offers growth opportunities, with benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and Track to the Trades training.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic ( Addition and subtraction )
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Customer service

Retail experience

Bi-lingual

Communication

Ferramentas

POS systems

Mobile devices

Computer literacy

Descrição da oferta de emprego

Lowe’s is seeking a Customer Service Associate to warmly welcome customers and help them find the right home improvement solutions. You will listen, answer questions, and deliver friendly service across busy departments in-store.

This part-time role offers growth opportunities, with benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and Track to the Trades training.