Customer Service Pro - Home Improvement Help

Lowe's Home Centers, LLC; Seaford (DE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products for home improvement needs, and provide friendly, solution-focused service in-store. You will engage with customers throughout the day, answer questions, and ensure a smooth shopping experience.

You may also assist with locating products, stocking shelves, and processing orders, with opportunities to cross-train in other departments to enhance service quality.

Qualifications

• Experience delivering friendly, helpful customer service in retail or service settings.
• Ability to communicate clearly with customers and colleagues.
• Comfort with using basic technology and POS systems.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers in locating and selecting merchandise.
• Restock and organize items on shelves as needed.
• Process orders and prepare deliveries accurately for customers.
• Cross-train in other store areas to support customer service goals.
• Guide customers through shopping or at checkout.

Skills

Customer service

Communication

Multitasking

Tools

POS systems

Retail technology

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers, help them find products for home improvement needs, and provide friendly, solution-focused service in-store. You will engage with customers throughout the day, answer questions, and ensure a smooth shopping experience.

You may also assist with locating products, stocking shelves, and processing orders, with opportunities to cross-train in other departments to enhance service quality.