Customer Service Pro - Home Improvement, Flexible Benefits

Lowe's Home Centers, LLC; Erie (Erie County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, expert service. You will assist with locating merchandise, stock shelves, and process orders while supporting multiple departments as needed.

The role emphasizes helping customers with home improvement needs, continuous learning, and contributing to a team that values safety and efficiency on the sales floor.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic skills
• Able to stand for long periods and lift up to 25 lbs unassisted

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock merchandise by replenishing shelves and organizing displays
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to improve customer service
• Prepare department merchandize based on customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail

Bilingual

Tools

Smartphones & tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, expert service. You will assist with locating merchandise, stock shelves, and process orders while supporting multiple departments as needed.

The role emphasizes helping customers with home improvement needs, continuous learning, and contributing to a team that values safety and efficiency on the sales floor.