Customer Service Pro — Home Improvement (Flexible)

Lowe's; West Mifflin (Allegheny County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers find products and solutions for home improvement, delivering friendly assistance throughout the shopping experience.

You will greet customers, answer questions, assist with locating items, and process purchases while representing Lowe's in a professional and helpful manner. Some departments may require bilingual abilities and standing for long periods.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Able to stand for prolonged periods
• Minimally lift 25 lbs

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock replenishment and organizing shelves to ensure availability
• Process orders and deliveries accurately for on-time receipt
• Cross-train in other store areas to support service quality
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Perform other duties as assigned

Skills

Basic computer skills

Retail technology experience

Basic math & literacy

Customer service mindset

Bilingual (preferred)

Job description

Lowe's is hiring a Customer Service Associate to help customers find products and solutions for home improvement, delivering friendly assistance throughout the shopping experience.

You will greet customers, answer questions, assist with locating items, and process purchases while representing Lowe's in a professional and helpful manner. Some departments may require bilingual abilities and standing for long periods.