Customer Service Pro — Home Improvement & Growth

Lowe's Home Centers, LLC; Sandusky (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) with match

Employee Stock Purchase Program

10% associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure needs are met in a friendly manner.

You will also stock, assist with orders, and may cross-train in other departments. The role offers flexible scheduling and a pathway for growth with bilingual and trade certifications encouraged.

Qualifications

• 6 months experience using a computer and common retail tech.
• Reading, writing, and basic arithmetic proficiency.
• Ability to stand/sit for long periods and perform job duties.
• Able to lift 25 lbs unassisted or with accommodation.
• Bi-lingual skills preferred.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Assist in department setup (e.g., tinting paint, cutting pipes, etc.).

Skills

Computer use

Retail tech experience

Basic arithmetic

Prolonged standing

Lifting up to 25 lbs

Tools

Smartphones and tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to greet customers and help them find the right products for home improvement needs. You will engage with customers throughout the day, answer questions, and ensure needs are met in a friendly manner.

You will also stock, assist with orders, and may cross-train in other departments. The role offers flexible scheduling and a pathway for growth with bilingual and trade certifications encouraged.